All West Lacrosse : Terms & Conditions

1. What if my child can’t attend the program we registered for and I need to apply for a credit or refund?

  • Please re-read our Credit & Refund Policy below on Question 2
  • All credit/refund requests must be made by filling out the online form below. Requests CANNOT be accepted in person or by email or phone under ANY circumstances
  • Fill out our ‘Credit/Refund Request’ form as soon as possible. To request a refund or credit, CLICK HERE
  • Our Finance Department will review your application for a refund or credit and respond within 14 business days
2. What is your Credit and Refund Policy?

  • Credits: If AWL receives your Credit Request form at least seven (7) days prior to the start of the program, a credit with AWL will be issued minus administrative fees. Within 7 days of the start of the program, a credit will be issued for the amount paid less the Non-Refundable Deposit. All credits are non-transferable (outside of a family) & cannot be applied to an existing/paid registration. No credits will be issued after the program start date. Please click the hyperlink at Question 1 and fill out our online form if you would like to request a credit
  • Refunds: If AWL receives your Refund Request form up to seven (7) days prior to the start of any program, a refund, less the Non-Refundable Deposit, can be issued. No refunds are available thereafter except for cancellation in the case of verified hardship (as deemed appropriate in AWL’s sole judgment) or verified injury. The maximum refund issued in such cases will be 50% of amounts paid and only if registrants or their families have made such occurrences known to AWL before the end of the program for which the registrant is registered. No refunds will be issued after the program start date. Please click the hyperlink at Question 1 and fill out our online form if you would like to request a refund
  • All credit/refund decisions are final after processing
  • League/Travel Team Programs: There will be NO refunds or credits for ANY reason following registration in the case of leagues or travel team programs
  • 9th Annual West Coast Showcase Tournament: (1) Team Paid (coach/team contacts) - All teams must be paid in full by May 12, 2015. **Credit/Refund requests for teams before this date will be subject to a $500 non-refundable deposit. There will be no refunds/credits issued after May 12, 2015 for any reason including injury, illnes, emergencey, etc. (2) Free Agents (individuals) please refer to general Credit/Refund policy above.


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